April 12, 2023

Are you seeing the latest version of your widget?

You may have noticed that when you return to a website you’ve visited before, it loads a faster than it did when you first visited it.  This is because you browser stores a copy of the website on your computer.

The browser does this because it is a lot faster for your browser to load the website locally, opposed to downloading the website from the internet again.

How fast your action page load has an impact on how many supporters will engage, so we tried to cache as much as possible and limit the size and number of elements your supporters’ browser need to fetch to be able to take an action. We’re proud to be the fastest action tool and it usually need to load one single element before having the widget displayed and ready to use.

Why do I need to refresh my browser’s cache?

Although storing pages to the browsers cache makes loading pages faster, it can mean that changes made to the website aren’t always visible until you perform a hard refresh. A lot of our campaigners notice that when we make changes to their websites, they cannot see the latest changes when they visit the site.

There are two ways of being sure you see the latest version: open a new anonymous window and check the widget there or force your browser to refresh its cache. find your browser on the list below and follow the instruction

start by opening the webpage that contains your widget on your browser

Chrome on Windows:

  1. Hold down the Shift key on your keyboard.
  2. While holding down the Shift key, click on the refresh button located in the top left corner of the browser window or press the F5 key on your keyboard.

The webpage will then reload, bypassing the cache and loading the most up-to-date version of the page.

Edge:

  1. Hold down the Ctrl key on your keyboard.
  2. While holding down the Ctrl key, click on the refresh button located in the top left corner of the browser window or press the F5 key on your keyboard.

Firefox on Windows:

To hard refresh on Firefox on Windows, there are also two easy hotkey commands you can use:

  1. Hold down the Shift key on your keyboard.
  2. While holding down the Shift key, click on the refresh button located in the top left corner of the browser window or press the F5 key on your keyboard.

Safari:

  1. Hold down the Shift key on your keyboard.
  2. While holding down the Shift key, click on the refresh button located in the top left corner of the browser window or press the Command + R keys on your keyboard.

Chrome on Mac:

  1. Hold down the Shift + Option keys on your keyboard.
  2. While holding down the Shift + Option keys, click on the refresh button located in the top left corner of the browser window or press the Command + R keys on your keyboard.